Terms & Conditions

AFRICA TRAVEL

Read this agreement carefully before booking a trip with us. It is a legally binding contract. Please understand that we reserve the right to update these policies without prior notice. Our goal is to keep our guests informed and safe, and our policies fair and sustainable.

STANDARD TERMS & CONDITIONS:

The following policies apply. Fees may be applied per person according to the Cancellation Fee Schedule below, based on the date we receive your written notification, not when you send it or notify us by phone.

These terms and conditions constitute the entire understanding and agreement between you, the trip participant (“Participant”), and Archer Adventures (“Archer Adventures,” “we,” or “us”) with respect to any and all bookings, tours or transactions made with Archer Adventures. By submitting a booking form, paying a deposit, or signing this agreement for yourself or a minor under your custody, care or control (“Minor”) you accept all of the terms in this agreement and direct us to perform services on your and any Minor’s behalf.

These booking terms and conditions incorporate by reference our liability waiver, which each traveler is required to sign, and any additional terms and conditions contained in the booking policy for your specific trip. In case of conflict between these booking terms and conditions and any terms and conditions in the booking policy, the terms and conditions in the booking policy control.

RESERVATIONS:

A deposit is required at the time of reservation. A reservation is not accepted and there is no contract between us until we confirm your reservation in writing. Upon receipt of your deposit, we will confirm that it has been received.

The trip descriptions that appear on our website and in our other marketing material are for informational purposes and the specific trip you book may have variations in the itinerary and pricing. The specific inclusions/exclusions in your trip are detailed in the Itinerary & Quote for your specific tour.

If a reservation is not fully paid by the final payment due date, we reserve the right to treat the reservation as canceled and subject to the cancellation terms explained below.

Last Minute Bookings: If you wish to reserve after the final payment date (typically within 90 days of a trip’s departure date), full payment for the trip will be due immediately if the booking is accepted.

Custom Itineraries: The price for custom itineraries includes a service fee of a minimum of $50 depending on the destination and scope of work such as the type of trip, trip duration, complexity of the itinerary, and additional or special arrangements, etc. The price of the service fee will be determined, and due, after the initial consultation and is non-refundable. and will be deducted from the final balance of the custom tour.

DEPOSITS AND PAYMENTS:

Payments are due as follows:

Scheduled Group Trips:

At booking: Specified deposit is due.
90 days prior to Scheduled Group Trips: Balance is due unless noted as due at a date beyond 90 days prior such as 45 days or 60 days before departure.

Custom Itineraries:
Service fee: Minimum of $50 USD service fee will be determined and due after initial consultation.
Deposit: Specified deposit is due.

Final Payment due as noted on the Itinerary & Quote unless notified of any changes up until the date listed.

Group Size Pricing Adjustments for Custom Itineraries: The custom itinerary price is based on the number of participants in your group and the agreed upon itinerary. If your group size decreases or increases in size prior to departure, we reserve the right to adjust the price accordingly.

Exceptions: Payment schedules for some safaris, custom trips, and certain special events vary from the above schedule. These exceptions are noted in the detailed trip itineraries.

All payments may be made by wire transfer, ACH bank transfer, Western Union, or debit/credit card. Prices are in US dollars, and all payments must be made in US dollars.

CANCELLATIONS BY YOU AND REFUNDS:

To cancel your booking, you must call or text us immediately and then promptly send notification in writing to us by email. When providing notice to us, call at 1-706-589-6964 and then send written notice to us by email at archeradvs@gmail.com. Cancellation fees will be applied per person according to the following schedule, based on the date we receive your written notification, not when you send it or notify us by phone:

Standard cancellation fee schedule for Scheduled Group Trips**

Deposit is nonrefundable.
Up to 91 days prior to arrival: 20% of the trip price is fined.
90 to 61 days prior to arrival: 25% of the trip price is fined.
60 to 46 days prior to arrival: 50% of the trip price is fined.
45-0 days prior to arrival: 100% of the trip price is fined.

Standard cancellation fee schedule for Custom Trips**

Deposit is nonrefundable.
90 to 61 days prior to arrival: 25% of the trip price is fined.
60-46 days prior to arrival: 50% of the trip price is fined.
45-0 days prior to arrival: 100% of the trip price is fined.

**Note: Cancellation and transfer schedules for cruises, safaris, custom trips, and certain special events and private trips are often stricter. These exceptions are clearly indicated in the cancellation policies for each of these trips. Internal airfare purchased on your behalf by Archer Adventures is subject to the airline’s cancellation policies.

***Non-refundable deposits: If we make special arrangements for you that require payment of non-refundable deposits to suppliers, we may subtract any such deposit from any refund due to you.

No refunds will be provided for any unused portion of a tour once the tour begins, including if you leave a tour for any reason, miss the tour’s departure date, or have to be removed from a tour. There are no exceptions to this cancellation and refund policy, including for reasons related to weather, civil strife, personal, family or medical emergencies or any other circumstances beyond our control. For this reason, we highly recommend that you purchase trip cancellation and interruption insurance.

CHANGES BY YOU:

If you request to change your tour dates or alter your itinerary after we confirm your booking, we will do our best to accommodate your request. If we can make such changes, a change fee may be applied. The type and scope of change dictates the amount of the change fee and such fees can be substantial. Our outside suppliers, including hotels, often impose additional fees or penalties for changes and cancellations.

PRICE ADJUSTMENTS:

Quoted trip prices are set far in advance of departure based on our projections of fuel, exchange rates, inflation, tariffs, government fees, airfares and other costs using available information. The price at booking is guaranteed under normal conditions. In the rare event that current costs create an unsustainable financial situation if we were to fully absorb the increases, we reserve the right to pass on these unexpected costs to you in whole or in part. We will give you advance written notice of any price increase and the reason for it. If we do so and your trip price increases by more than 10% of the original tour cost excluding any insurance premiums, you may cancel the booking within 10 days of receipt of notice of the surcharge and obtain a full refund, less any non-refundable deposits to our partners. We will work with our partners to try and obtain any non-refundable deposits so that we can give you a full refund. However, we cannot guarantee such a result.

ALTERATIONS OR CANCELLATION BY YOU AFTER COMMENCEMENT OF TRAVEL:

We will forward any alteration that you request after your tour has commenced to our independent suppliers. We will work with them to try and accommodate reasonable requests but cannot guarantee that any changes will be possible after your tour has commenced. Changes after departure can create severe complications. In the event you request a change, you will be liable for any cancellation charges and change fees that may be imposed for the booking of revised arrangements and for all costs associated with the arrangements themselves.

CANCELLATIONS OR CHANGES BY US AND FLEXIBILITY:

We reserve the right to cancel, alter or modify any tour without prior notice for any reason, including but not limited to for the safety and/or comfort of clients and for circumstances of Force Majeure, which is defined in this agreement below. This includes the right to replace or substitute guides and accommodations in the tour materials, modify the order in which places are to be visited, and make other changes in the itinerary. You acknowledge that the amenities, accommodations, transportation, route, schedule, and itinerary may change without prior notice due to local circumstances or events, which may include mechanical breakdown, flight cancellations, illness, strikes, political disputes, weather, border crossing problems, and other unforeseeable factors. If, prior to departure, we make a significant change because of a problem with a supplier (e.g., bankruptcy), we will, as soon as reasonably possible, notify you of available alternatives.

If we must cancel due to insufficient tour enrollment, all trip members will be notified a minimum of 60 days before the trip departs.

Any changes may require a supplemental payment from you or result in a partial or full refund. This refund will constitute full settlement of claims you may have arising out of our cancellation. Unless doing so would create an unstable financial situation for us, we will refund any deposits already paid in the event of a cancellation due to Force Majeure less any non-refundable deposits paid to our third party partners. We will work with our partners to try and obtain any non-refundable deposits so that we can give you a full refund. We cannot guarantee such a result, though.

CREDIT CARD AUTHORIZATION FOR POST-BOOKING CHARGE:

You authorize Archer Adventures to charge your credit card number for any change fees, price increases, or supplemental payments that you incur post-booking. If you prefer a different payment method, you must notify us in writing at the time of booking.

DENIAL OF PARTICIPATION:

Archer Adventures reserves the right to deny participation in the tour to any traveler that Archer Adventures, in its sole discretion, judges to be incapable of meeting the rigors and requirements of the tour activities, or whose actions or deportment it judges unsuitable for group travel. During the tour, Archer Adventures has the right in its sole discretion to remove anyone who it determines to detract from others’ enjoyment of the tour. The decision of the local guide or local supplier is final on all matters that may threaten the safety or interfere with the well-being of others.

RESPONSIBILITY:

Certain services reserved by Archer Adventures, including but not limited to transportation, accommodations, restaurants, sightseeing and activities may be purchased from various independent suppliers not affiliated with Archer Adventures (referred to as “Partners”). Archer Adventures takes reasonable care in selecting competent, reliable and qualified partners based on information that is reasonably available to us. That said, we act only as an intermediary for these Partners and do not and cannot control the quality of their services. You acknowledge that you are aware and clearly understand that these Partners are independent contractors, are not managed by Archer Adventures, and are not agents or employees of Archer Adventures. In the event of an injury, damage to property, delay or any other loss, compensation must be sought from the Partners, not from Archer Adventures. You understand further that each of these Partners are subject to the laws of the state or country in which the service is provided. The liability of Partners may be limited by their tariffs, conditions of carriage, tickets and vouchers, and international conventions and agreements.

FORCE MAJEURE:

Archer Adventures will not be deemed in breach of this agreement or otherwise liable to you, by reason of delay in performance or nonperformance of any of its obligations under this agreement to the extent that any such delay or nonperformance is due to any Force Majeure. “Force Majeure” means any circumstances beyond our reasonable control, including without limitation acts of nature, terrorist activities, insurrection, explosion, flood, tempest, forceful wind, fire or accident, war or threat of war declared or undeclared, sabotage, civil disturbance, labor strikes, requisition, sickness, quarantine, government intervention, weather conditions, and unforeseen circumstances. If we and any of our Partners are affected by Force Majeure, we and our Partners shall be entitled to, and may in our sole discretion, vary or cancel any itinerary or arrangement in relation to the tour, and choose to offer future travel credits or no refunds of money paid. Regarding civil unrest, once we have investigated the prevailing situation, as we deem fit, it shall remain in our sole and absolute discretion whether to proceed with the tour.

TRIP CANCELLATION INSURANCE:

We highly recommend that you purchase comprehensive Trip Cancellation and Interruption Insurance from a company of your choosing. Comprehensive travel insurance should cover trip interruption and cancellation, baggage, medical, accident/life, evacuation, repatriation and other expenses that might arise as a result of loss, damage, injury, delay or inconvenience occurring to you. The purchase of this insurance is not required in order to purchase a trip from us.

PRE-DEPARTURE DOCUMENTATION:

It is important that you carefully read all trip-related documents that you receive from us as soon as you receive them. It is your responsibility to contact us if any information is incorrect. We cannot accept any liability if you do not notify us of any inaccuracies within 45 days of your receipt of those documents. This agreement, our release and waiver of liability and assumption of risk and indemnity agreement, and, if required, a medical statement or certification must be signed and submitted by you in order to travel with us. If we do not receive these signed documents from you prior to departure, we reserve the right to treat your booking as canceled by you and impose the cancellation fees described in this agreement.

PASSPORT AND VISAS:

You are responsible for ensuring that all necessary travel documents are valid and effective and in your possession for the entire tour. Passports are required for all citizens traveling abroad and should be valid for at least 6 months after your date of return. Other required documents may include visas, permits, and vaccination certificates. You assume complete and full responsibility for checking and verifying any and all travel documents and entry requirements. You are also solely responsible for any adverse consequences resulting from incomplete or defective documentation. While we may provide information or advice on matters such as visas, vaccinations, climate, clothing, baggage, and special equipment as a courtesy to you, we are not responsible for any errors or omissions as to the information provided.

HEALTH AND MEDICAL:

Our tours are physically active, with varying levels of demands and fitness requirements depending on the specific itinerary. You represent that neither you nor the Child (if applicable) do not have any condition, physical or mental, that would create a hazard for you or other participants or affect other people’s enjoyment of the tour. You understand that you are solely responsible for determining your emotional and medical suitability for the tour and will consult with your, or the Child’s, physician and/or a travel medicine expert, regarding medical and health safety precautions appropriate for the Tour. You represent and warrant that you have answered fully and truthfully the questions posed to you on the guest questionnaire regarding your and/or the Child’s, medical history and condition, and will notify Archer Adventures immediately if those answers require amendment or supplementation.

Note that we are not a medical authority. If you have a physical condition, dietary restrictions, or other conditions (pre-existing medical) that will require special attention during the tour, you must inform us in writing when the booking is made. We may require a medical certificate if you have a special condition.

We assume no responsibility for any medical care provided to you. You agree to assume all costs of medical care and related transportation that are provided to you during the tour.

ISSUES OR QUESTIONS DURING THE TOUR:

If you have any issues or questions during your tour, promptly notify us or your tour guide/driver so that they can be addressed. You must submit any unresolved concerns in writing to Archer Adventures within 30 days of the tour’s end date.

IMAGES RELEASE:

You grant us and our Partners a worldwide, royalty-free, perpetual license to use, re-use, distribute, display, create derivate works of, and reproduce any images, photos, or videos that you provide to us (whether directly or through a photo sharing service) in any medium, including but not limited to print, electronic media, or Internet, free of charge and without your right to inspection, for any purpose, including to promote and publicize our travel products and services worldwide.

You also acknowledge and agree that we or other parties, including but not limited to our Partners and other participants, may during your trip take or create images, photos, sound recordings and videos in any format that contain or feature you or the Child (collectively, “Images”). These images may contain your or the Child’s name, likeness, identity, photographic image, videographic image or oral or recorded statements. You agree that we and our Partners may use these Images for any purpose, including to promote and publicize our travel products and services, and grant us a perpetual, royalty-free, worldwide, irrevocable license to use such images with your prior inspection.

DISPUTE RESOLUTION:

In the unlikely event a dispute arising out of, in connection with, or relating to this agreement and/or the transactions and relationships among the parties contemplated by this agreement, you agree that the dispute shall be submitted to a neutral third party mediator in Georgia, with the client covering the costs of such mediator. If the dispute cannot be resolved through mediation, then (a) the dispute shall be filed and resolved exclusively by binding arbitration through the American Arbitration Association in Georgia; (b) the dispute will be governed by Georgia law; and (c) any arbitration award shall be binding and judgment upon the arbitrator’s award may be entered or enforced in any court of competent jurisdiction.

ACKNOWLEDGMENT OF ARBITRATION:

You understand that our agreement contains an agreement to arbitrate. You understand that after signing our agreement, you will not be able to bring a lawsuit concerning any dispute that may arise which is governed by the arbitration agreement, unless it involves question of constitution or civil rights. Instead, you have agreed to submit all claims and disputes within the scope of this agreement to an impartial arbitrator or arbitrators in accordance with the arbitration procedures set forth in this agreement.

LIMITATION OF REMEDIES:

You agree that the sole remedy for any default by Archer Adventures arising under this agreement shall be the return of the paid tour cost, to the extent consistent with applicable law. To the maximum extent permitted under applicable law, Archer Adventures shall not be liable for any special, consequential, indirect, incidental or other damages arising out of or in any way connected to this agreement, including lost profits, whether such damages arise in contract, negligence, tort, under statute, in equity, at law, or otherwise, even if Archer Adventures has been advised of the possibility of such damages. You expressly waive any right you may have to recover such damages.

SEVERABILITY AND SUCCESSORS AND ASSIGNS:

If any provision of this agreement shall be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render the agreement unenforceable or invalid as a whole. Such unenforceable provision will be replaced with one that is valid and enforceable and which achieves, to the extent possible, the original objectives and intent of the original provision. This agreement shall inure to the benefit of and be binding upon Archer Adventures and the Participant and their respective heirs, legal and personal representatives, successors and assigns.

MERGER:

This agreement is the final, complete and exclusive statement of the parties’ agreement on the matters contained in this agreement. It supersedes all previous negotiations and agreements.

Archer Adventures reserves the right to update and/or alter these terms and conditions at any time. It is your responsibility to be familiar with these terms and conditions.

CARIBBEAN TRAVEL

Please read as it constitutes part of the contract for your trip and any related services. Please call immediately if you have any questions.

Please thoroughly review these terms and conditions of Archer Adventures and archeradvs.com herein referred to as AA. The addressee of this notice will be the only recipient of this booking receipt and terms and conditions. It is the sole responsibility of the addressee to inform all other parties traveling of the contents of these terms and conditions. The booking passenger, by accepting this receipt and making payment to AA, acknowledges that they have been advised of, reviewed, and hereby accept these terms and conditions and contract for travel related services.

BOOKING ACCURACY/LEGAL NAMES: Passenger is required to immediately review all aspects of their booking to verify (but not limited to): passenger names, mailing address, email address, telephone number, date of birth, pricing, airfare, arrival/departure airports, accommodations, and organized activities on your booking receipt. Please notify AA immediately if any omissions and/or corrections are needed regarding the booking details. Passenger(s) voluntarily assumes full & sole responsibility for any and all risks and/or costs involved with failure to report such errors and/or omissions. Passenger is required to verify the accuracy of the passenger’s LEGAL first & last names. It is mandatory that guest names be identical to the Passenger(s) LEGAL first and last names and identical to the names as they appear on booking and travel documents.

TRAVEL DOCUMENTS: Passenger(s) assumes sole responsibility to independently confirm all documentation requirements for all passport, visa, vaccination, or other entry and/or travel requirements of each destination. Passenger(s) assumes sole responsibility for, and hereby releases AA from any claims or responsibility for any and all damages incurred as a result of Passenger(s) failure to comply with applicable documentation requirements, including but not limited the requirement that all Passengers procure, and have on their person the proper travel documents at all times. AA recommends the Passenger(s) consult with the appropriate domestic and foreign governmental agencies for the current document requirements. Please note, effective January 23, 2007 a valid passport will be the only acceptable document for travel to Mexico.

Suggested reference materials for passport, visa, health requirements as well as travel advisories:

For US Citizens: http://travel.state.gov

Western Hemisphere Travel Initiative: http://travel.state.gov/travel/cis_pa_tw/cis_pa_tw_2223.html

US State Department Travel Warnings: http://www.travel.state.gov/travel/cis_pa_tw/tw/tw_1764.html

US State Department Travel Alerts: http://www.travel.state.gov/travel/cis_pa_tw/pa/pa_1766.html

US Center for Disease Control for required vaccinations: http://www.cdc.gov/travel

Visa information for US citizens: http://www.travel.state.gov/travel/cis_pa_tw/cis/cis_4965.html

(examples of countries requiring Visas: Australia, Brazil, China, Egypt, India, Russia, & Turkey)

For Canadian citizens: http://www.ppt.gc.ca

*Note that this is not a comprehensive list of reference sites and is provided solely for your convenience. These sites are owned and operated by third parties who may alter the URL at any time without notice.

PAYMENTS: AA accepts Visa, American Express, Discover, and Mastercard. Failure to remit payments on a timely basis will automatically put your booking at risk of cancellation. Please contact us immediately, and in advance of your payment due date, if you will be unable to meet this obligation. Without limitation, Passenger(s) voluntarily hold AA harmless for cancellation of any booking for either late payment or declination of a credit card.

PRICING: Prices and availability quoted by AA are not guaranteed until deposit is fully paid. Pricing and availability may change without notice. Passenger agrees that AA is not responsible for any errors or omissions in any quotes, advertisements, including on our website, resulting in inventory, content, or pricing discrepancies nor is AA responsible for any errors or omissions that may occur as a result of incorrect information from third parties. Suppliers reserve the right not to honor any published prices that it determines were erroneous due to electronic, printing, or clerical error. You acknowledge this right and agree to hold AA harmless for any actions or damages arising from Supplier pricing.

AA reserves the right to charge Passenger(s) for any increase in taxes, fees or surcharges (i.e. fuel). Passenger(s) acknowledge this right and agree to pay any such additional taxes, fees, and surcharge.

AIRFARE:

a. General Conditions Governing Air Transport

Airline tickets are highly restrictive, non-refundable, and non-transferable. Modification of passenger names, dates, times, routings, or departure/arrival airports is at the sole discretion of the airline and, if permitted, will likely be subject to a substantial change fee. Passenger is responsible for any such fees. With regard to the purchase of air tickets, AA acts simply as an intermediary between you and the airline. Once you book a reservation, your credit card or debit card will be charged for the amount shown – regardless of whether or not the reservation is used. Credit will not be given for any unused airline tickets and cannot be used toward any future bookings.

All tickets will be issued for economy class unless otherwise specified. All travel will be round-trip unless otherwise specified. Seat assignments are subject to the airline's policies and may not be able to be made until you are at the airport on the day of departure. Airline tickets booked through AA may not be eligible to earn frequent flyer miles. You agree to confirm all bookings with the airline prior to the stated date of departure (AA recommends confirming 72 hours prior).

Direct flights may be “non-stop” or may involve one or more layovers (in the latter case this means the same flight by the airline, because the flight number remains the same). The same applies to connecting flights that may be subject to crew changes. When you reserve a scheduled or charter flight involving a layover in a town, and the second flight takes off from a different airport to the airport of arrival, ensure that you have sufficient time for reaching the second airport. The journey to the other airport is at your own expense. AA will not be able to reimburse you for these costs, nor will it be liable if you miss the second flight.

AA’s responsibilities in respect to air travel are limited by the relevant airline’s conditions of carriage. The airline fulfilling your contract for carriage may change from the airline mentioned by AA. AA is not able to specify the type of aircraft to be used by any airline. If an airline cancels or delays a flight, you must work directly with the airline to ensure you arrive at your destination on or ahead of time. AA will not provide any refund for trips missed, in part or full.

b. Prohibited Practices

You agree that you will not deviate from your booking by making any unscheduled layovers. Tickets may not be purchased and used at fare(s) from an initial departure point on the ticket which is before the your actual point of origin of travel, or to a more distant point(s) than your actual destination being traveled even when the purchase and use of such tickets would produce a lower fare. This practice is known as “Hidden City Ticketing” or “Point Beyond Ticketing” and is prohibited. The purchase and use of round-trip tickets for the purpose of one-way travel only, known as “Throwaway Ticketing” is prohibited. The use of two or more different tickets issued at round trip fares for the purpose of circumventing applicable rules (such as advance purchase/minimum stay requirements) commonly referred to as “Back-to-Back Ticketing” is prohibited.

Where a ticket is purchased and used in violation of these rules, AA and the applicable air carrier have the right in their sole discretion to take all actions permitted by law, including but not limited to, the following:

1) Invalidate the ticket(s);

2) Cancel any remaining portion of your itinerary;

3) Confiscate any unused Flight Coupons;

4) Refuse to board you and to carry the your baggage;

5) Assess you for the actual value of the Ticket which shall be the difference between the lowest fare applicable to your actual itinerary and the fare actually paid;

6) Delete miles in your frequent flyer account and/or terminate your participation in the frequent flyer program;

7) Take legal action against you.

c. Loss of Air Tickets

You agree to safeguard your tickets and bear any and all costs related to loss of theft. If you lose your air ticket or if your ticket is stolen, AA advises that you immediately report it to the police and to the airline.

d. Luggage

Each airline has its own policy regarding luggage. We recommend that you check with your airline ahead of time for any weight restrictions and additional charges relating to checked baggage. You will be responsible for paying to the airline any additional charges for checked or overweight baggage, including, but not limited to, golf bags and oversized luggage. If you exceed the weight limit set by your airline, and excess weight is permitted, you must pay a supplement directly to the airline at the airport.

The airline is liable to you for the baggage you entrust to it only for the compensation contemplated in the international conventions and relevant statutes. In the event of damage, late forwarding, theft or loss of luggage, you should contact the your airline and declare the damage, absence or loss of your personal effects before leaving the airport, and then submit a declaration, attaching the originals of the following documents: the travel ticket, the baggage check-in slip, and the declaration. AA strongly recommends that you obtain an insurance policy covering the value of your items.

e. Limitation of Liability for Air Transport

IN ADDITION TO THE LIMITATIONS OF LIABILITY SET FORTH ABOVE, YOU AGREE THAT AA IS NOT LIABLE FOR ANY DAMAGES ARISING FROM OR RELATED TO ANY AIRLINE TIMETABLE CHANGES, DELAYS, CANCELLATIONS, MISSED CONNECTIONS, MECHANICAL PROBLEMS, INCLEMENT WEATHER, SEATING REASSIGNMENTS, LOST/DELAYED BAGGAGE, SCREENING AND SECURITY DELAYS, REFUSED BOARDING OR FAILURE TO CHECK-IN PROPERLY.

ACCOMMODATIONS AND ACTIVITIES: “Accommodations” are defined as lodgings in a dwelling or similar living quarters afforded to travelers including, but not limited to, hotels, condos, quarters in cruise ships, motels, timeshares, campgrounds, and resorts.

a. Accommodation Classifications

The number of stars attributed to the hotels and other providers of accommodations quoted by AA correspond to a classification established as a point of reference in accordance with local standards in the host country. Please be advised that accommodations and the “star” designations may vary from country to country. The comments we make in our descriptions are based on our knowledge of the establishments and the comments we have received from customers. AA makes no guarantee about the suitability or availability of accommodations, and if the particular accommodations sought are unavailable, we will do our best to reserve comparable accommodations, if possible. You would bear any additional costs, i.e. upgrades, etc. We reserve the right, for technical reasons, in cases of force majeure or actions by third parties, to replace the planned hotel with accommodation of the same category offering equivalent services. This would only be in exceptional circumstances and in such cases we will inform you as soon as we are aware of this necessity.

b. Taking Possession of and Vacating your Room

Policies regarding taking possession of and vacating rooms often vary by hotel and/or country, so it is your responsibility to check with the hotel ahead of time to verify the relevant policies and times. AA is not responsible for any charges and damages resulting from your failure to timely take possession or vacate your room.

c. Types of Rooms

Room classifications and amenities may vary by hotel and/or country, so it is your responsibility to check with the hotel ahead of time to verify the specific amenities offered at the time of your stay. AA makes no guarantee that its descriptions and photographs are an exact representation of the particular rooms offered.

d. Meals

These depend on the meal plan chosen / applicable.

All-inclusive: This includes accommodation, breakfast, lunch, dinner and normal drinks (mineral water, fruit juice, sodas). Inclusion of alcoholic beverages varies by hotel/resort.

e. Activities Offered During your Stay

An activity may not be appropriate for all ages or for individuals with certain medical conditions. AA may not be held liable in the event of an incident or accident which is due to a lack of vigilance on your part.

It may happen that certain activities referred to in the Trip description are no longer provided by our local provider for climatic reasons, in the event of force majeure, during a stay out of the tourist season, or when the minimum number of participants required for providing a given activity is not reached (examples: group sports, children’s clubs). In the early or late season some activities may not be available, some of the facilities (restaurant, swimming pool, etc.) may be closed, or maintenance work may be in progress. As a general rule, entertainment and sports activities may vary in frequency depending on how many people are staying at the time and on climatic conditions. Particularly during the high season it is possible that the number of parasols, loungers, sports equipment, etc., are insufficient for the demand. The opening hours of bars, restaurants, and clubs, etc., may be irregular and dependent on the management of the establishment in question. You agree that AA is not liable for activities unavailable due to any of the reasons listed above.

The sports activities offered for collective participation are often organized by outside providers. Any travel costs related to such activities are at the customer’s expense. Similarly these activities may be withdrawn at the discretion of the organizer if there is insufficient demand. This will not give rise to any entitlement to compensation.

YOU ACKNOWLEDGE THAT THE USE OR ENJOYMENT OF AN ACTIVITY MAY BE HAZARDOUS AND INHERENTLY RISKY, AND, TO THE MAXIMUM EXTENT PERMITTED BY LAW, AA SHALL HAVE NO LIABILITY FOR ANY PERSONAL INJURY OR DEATH; LOST, STOLEN, DAMAGED OR DESTROYED PROPERTY; OR OTHER LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE USE AND OPERATION OF THE ACTIVITY, AND ALL ACTIONS OR EVENTS OCCURRING PRIOR TO, DURING, AT OR AFTER, THE ACTIVITY.

f. Infants

We ask parents traveling with infants to bring with them the appropriate food for their child, as they may not be able to find it at their destination. You may be asked to pay a charge, for example for provision of a cot and/or for heating baby food and drinks. You should request this when making your reservation, though we cannot confirm the availability of such services.

g. Pregnant Women

AA advises pregnant women to consult their doctors before making any reservation, in order to confirm that it is appropriate for them to participate in the Trip. You agree that AA will not be liable for any damages arising from inability to participate in any or all of the Trip due to pregnancy or related illness and no compensation will be payable under such circumstances.

h. Travelers with Special Needs or Disabilities

If you have special needs or a disability you must call the provider of your accommodations ahead of time and verify that special needs can be met. AA make no guarantee as to the ability of any accommodations, activity provider, or facilities advertised on its site to meet the special needs of disabled clients. AA has no special knowledge regarding the suitability for disabled persons of any portion of any tour or activity offered. For information concerning the suitability for disabled persons for any portion of any tour or other reservation, contact the supplier directly.

f. Hotel Incidentals

The hotel may put a hold on your debit/credit card upon check-in to cover damages and incidents that may occur during your stay. This hold is refundable in the event that they find no damages to the room.

CANCELLATION POLICIES: All cancellations or no-shows are subject to penalties imposed by the supplier. If you require a copy of these terms, please contact the supplier or your agent at AA.

TRAVEL PROTECTION: Travel insurance protection is Strongly Recommended. As your travel agent, we have a professional responsibility to recommend the purchase of travel protection to protect both you and your vacation. While we do offer coverage through certain carriers, we cannot compare all the policies or companies currently in the marketplace. This responsibility rests solely with you the customer and we advise you to do your research and find coverage that best fits your individual needs. AA is limited to advising you of the need for such coverage.

By declining travel protection, you acknowledge and accept liability for any cancellation penalties, damages and/or out–of-pocket expenses incurred. You also acknowledge and accept responsibility for arranging and paying for any treatment in case of a medical emergency while traveling. Please note that if you decline this type of coverage, you have waived your right to this important coverage and your confirmation will note “declined” next to the travel protection section of your confirmation. If you HAVE purchased travel protection, please remember to review your confirmation for accuracy and call us immediately if you believe you have travel protection and your confirmation indicates declined. Failure to contact us will be considered a waiver of travel protection.

We urge you to read your policy when it arrives as it contains important information. This information includes, but is not limited to, details on the extent of coverage and procedures for making a claim.

All requests for service under the policy must be filed directly with the travel insurance provider, in accordance with the policy terms and conditions, which you the passenger are responsible for reviewing upon receipt of your travel protection policy. AA is not able to give advice with regard to possible cancellations and any associated claims processing. All queries regarding cancellation, penalties, coverage should be directed to your particular travel insurance provider. Please note that the travel insurance provider may not be allowed to discuss your claim with AA due to privacy laws (e.g. HIPAA). Accordingly, you acknowledge that AA cannot be involved in any aspect of your claim/request for service. Passenger(s) acknowledge and agree that AA has no control over the travel insurance provider or its coverage decisions, and as a result AA is not responsible for and shall not be liable for policy coverage, claims processing, or the denial of any claims.

AGENT/INTERMEDIARY: AA is simply an intermediary between the Suppliers and the public. AA does not own or operate any of, hotels, shore excursions, tours, transportation providers, cruise lines, vessels, airlines, travel protection companies, attractions, or other travel-related Suppliers who provide goods or services for the Passenger(s)’ trip. Passenger(s) acknowledge and agree that AA shall not be responsible for any loss, damage, delay, inconvenience or injury to Passenger(s) or group members as a result of a breach of contract, act or omission whether willful or negligent, criminal or otherwise of any person other than AA or its direct employees, including but not limited to these Suppliers, their employees, agents, servants, or representatives.

Suppliers reserve the right to deviate from the direct, customary and/or scheduled route or itinerary for any reason, without limitation and without notice. Passenger(s) acknowledge and agree that AA is not responsible for Supplier deviations, delays, cancellations, mandated overnight stays, missed connections or any other condition beyond its control. AA is not liable for any loss due to Passenger’s gambling and is not responsible for any purchases made while on the trip.

AA recommends that all Passengers be in good physical and mental health and have medical approval to travel. Any physical disabilities must be reported to AA at the time of reservation upon initial booking so AA can contact the Suppliers to investigate amenities and/or special accommodations offered. Passenger is required to provide his or her own personal or individually prescribed devices such as wheelchairs, walkers, or similar devices. If more than minor assistance is needed, Suppliers may require that the Passenger be accompanied by a companion who is capable of, and responsible for, providing such assistance. Suppliers often reserve the right to reject Passengers whose mental or physical condition may interfere with the itinerary. Passenger(s) acknowledge and agree that AA shall be held harmless for any and all claims relating to Supplier rejection relating to mental or physical condition.

While AA prides itself on selecting top quality Suppliers, no undertaking, guarantee or warranty is given or shall be implied as to the fitness or condition of the Supplier’s accommodations, transportation, or any food, drink, medicine, or provisions supplied. Passenger(s) acknowledge and agree that AA shall not be responsible for refunding, either fully or partially, any amounts paid due to unsatisfactory services from any supplier. In no event shall AA be liable for any accident which occurs in hotels, in resorts, on airplanes/in airports, on buses/in bus stations, on trains/in train stations, on board a cruise ship, on tenders, on shore excursions, or during any mode of transportation encountered during the trip, resulting from equipment or any other cause. The Passenger admits a full understanding of the nature and character of the mode of transport and assumes all risks of travel, transportation and handling of passengers and baggage.

LIMITATION OF LIABILITY: Without limitation, Passenger(s) assume the risk of, and agree that AA is not liable for any damages arising from or related to any act of God or public enemies, arrest, restraints of any government or rulers of people, piracy, war, revolution, extortion, terrorist activity, threatened or actual rebellion, political upheaval, civil unrest, riots, fire, lockouts, explosion, collision, weather conditions, dangers incident to the sea, mechanical or construction failures or difficulties, diseases, local laws, abnormal conditions or developments, closure of airports/seaports/hotels/train stations, carrier or supplier logistical problems, computer problems stranding, food or water poisoning, illness, grounding, perils of the sea, rivers, canals, locks or other waters, perils of navigation of any kind, theft, accident to or from machinery, boilers, or latent defects even though existing at commencement of the trip, desertion or revolt of crew, or lost/damaged/delayed luggage.

MODIFICATION OF TERMS AND CONDITIONS: The Terms and Conditions may be amended or modified by AA at any time without notice. It is therefore essential that you consult the Terms and Conditions prior to making each and every booking, particularly in order to ensure what provisions are in operation in case they have changed since the last time an order was placed by you.

Only those who have accepted the Terms and Conditions and affirmatively indicated their consent to be bound by the Terms and Conditions may make a booking with AA. Without this acceptance any order is subject to cancellation at any time.

The failure of AA to act with respect to a breach of these Terms and Conditions by you, or others, does not waive its right to act with respect to subsequent or similar breaches. AA does not guarantee it will take action against all breaches of these Terms and Conditions.

SEVERABILITY: If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.

HEADINGS: Headings are for reference purposes only and do not limit the scope or extent of such section.